Contact Me
- New Delhi Okhla Johri Farm, 110025
- +91 7456866776
- alizashamsi090@gmail.com
- https://www.linkedin.com/in/aliza-shamsi/
Skills
- • Excellent public speaking, verbal communication and presentation skills with a focus on guest satisfaction and service excellence.
- • Proficient in guest relations , customer service strategies, and conflict resolution in the hospitality industry.
- • Experienced in international event management and coordination.
- • Fluent in English and Hindi .
- • Proficient in MS Excel, PowerPoint .
- • Ability to work effectively in a team and independently.
Achievement
- • Received Letter of Appreciation for outstanding performance during industrial training across multiple departments Including the Front Office Department, Finance Department, F&B Department.
- • Secured 1st position in a college-organized food fest – HospiTour for showcasing exceptional culinary skills and creativity in food preparation and presentation.
Reference
- Dr. (Prof) Sarah Hussain ( Head, Department of Tourism and Hospitality Management, Jamia Millia Islamia)
- Phone No:+91 9873098656
- Email: shussain10@jmi.ac.in
- Ms. Ashmita Mishra (Asisstant Front office Manager, Radisson Hotel Group)
- Phone No:+91 8130326625
- Email: ashmita.mishra@radisson.com
Aliza
Faheem
Enthusiastic and detail-oriented final year Bachelors of Hotel Management (BHM) student at Jamia Millia Islamia. Possessing strong communication skills and extensive experience in event management and industrial training. Seeking a job in the front office department at a reputed chain hotel to apply my skills and grow professionally within the hospitality industry.
Education
Jamia Millia Islamia, New Delhi
Bachelor of Hotel Management (BHM)
PMS Public School Moradabad, Uttar Pradesh
90% Senior Secondary Education
PMS Public School Moradabad, Uttar Pradesh
84% Secondary Education
(2025)
(2020)
(2018)
Work Experience
Industrial Training
Radisson Hotel | New Delhi | Aug 2022 - Jan 2023
- Assisted in various departments, including front office, finance and food production
- Developed strong guest interaction skills and improved communication abilities
- Gained hands-on experience in hotel operations and management
- Collaborated with team members to ensure high-quality guest service and satisfaction.
Event Management
Freelance Event Coordinator | Jan 23 - Current
- Successfully managed and coordinated over 20 events, including weddings, corporate events, and conferences.
- Handled RSVP responsibilities, ensuring smooth communication and guest satisfaction
- Demonstrated excellent organizational and time management skills
- Negotiated with vendors and suppliers to secure favorable terms and prices
- Conducted post-event evaluations to identify areas for improvement and ensure continuous enhancement of services.
Declaration
I certify that the information provided in this resume is true and accurate to the best of my knowledge.
